This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator.
How To Win With A Tech-Forward Customer Experience
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About the Author: AidanKP
Aidan is the director and founder of Kirkpatrick Consult Limited. He graduated with a Bachelors degree with honours in Mechanical engineering before becoming a Certified Microsoft Professional and subsequently achieving a Post Graduate Certificate in Education and Qualified Teacher Status. Aidan has been designing, coding, implementing and training on IT Solutions for over 20 years.
