Aimed primarily at small to medium sized businesses we offer IT Support for day to day issues as well as company wide systems administration. We use a cloud based ticket system for all support requests to ensure speed of resolution and transparency of status.
Being both Microsoft and Google Partners we are platform independent but experts in both. We will only ever suggest the right tool for the job and can work with your preferences. Our cloud offerings extend much further afield than just the big two providers and the chances are that if you have heard of it, we can supply it.
Our graphic design team whip up websites for breakfast, company branding for lunch and all types of hard copy print for supper. If you need anything from logos to new business cards we can help (and usually get it delivered straight to you for no extra change).
The informal training session with Aidan/KCL was really useful – not only for the talk but for future presentations too. The tried and tested approaches that Aidan was able to talk me through helped to give me confidence and feel relaxed and prepared for engaging with the audience. The talk in question went very well and I am looking forward to putting the techniques into practice again the next time I speak to a group!
Carly Leonard, Sustainability East
I used Aidan initially to recreate my company website. During this time his knowledge and skills in the workings, design and marketing of websites were second to none. His communication with me on each stage was clear and he also displayed a very professional image. So much so that I have undertaken learning with Aidan in different areas of IT.
Robert Ludlow, RKL Training Services Ltd
Aidan is very knowledgeable but also personable and approachable. He knows when to switch from geek speak to language the rest of us can understand, but he also doesn’t patronise, which is important in an IT professional. We would definitely come to Kirkpatrick Consult again and would recommend him to other small businesses.
Azu Hatch, SA and M Design
Trainer was friendly and helpful. If something wasn’t understood by any of the ‘students’ Aidan would patiently explain in detail what needed to be done.
Informative, interesting and appears to meet every need. This would definitely be my first port of call. Aidan helped me once when I was struggling with my PC, he managed to steer me round the problem and eliminate the cause; over the phone!
Great level of knowledge and great presentation from Aidan. Highly recommended.
I have attached feedback which we have collated via the online evaluation form. I am sure you will be very pleased with the feedback and comments, as are we.
Sarah Maslen, ComputerWorld
Very informative. The trainer had great presentational skills and was very engaging.
Our Proven Process Produces Results
Face to face, or by video conference, this is where we find out more about you, what problems you need resolving and by when.
A detailed project specification is created that outlines the background, the requirements, the deliverables, the timescale and the cost.
Only after the Project Specification is signed does work commence. Progress is communicated regularly as per agreed milestones.
Documented testing ensures robustness of solution. This can be carried out with or without internal stakeholder involvement.
The new system comes online seamlessly as per agreed implementation method. Staff training follows as required.
We’re Here To Help Your Business Blast Off!
Through Creative Ideas, Innovation & Sheer Determination