Customer experience can make or break a business. It seems like an obvious statement, so why do so many companies struggle to get it right? Check out this E-book to gain insights on how best to utilize technology and other resources to ensure you are nailing this fundamental requirement.
Experience is everything: Here’s how to get it right
About the Author: AidanKP
Aidan is the director and founder of Kirkpatrick Consult Limited. He graduated with a Bachelors degree with honours in Mechanical engineering before becoming a Certified Microsoft Professional and subsequently achieving a Post Graduate Certificate in Education and Qualified Teacher Status. Aidan has been designing, coding, implementing and training on IT Solutions for over 20 years.