Latest News From KCL

What is an agile workplace? The term is thrown around a lot, but this article dives deeper into what being agile really is. In simple terms, it's the ability to work quickly, seamlessly, and cohesively. Tools like Microsoft Office 365 can help with creating an agile workplace for any business. At Kirkpatrick Consult Limited, we can help you to quickly, seamlessly, and cohesively improve agility in your workplace. Contact us to find out more.

Security is a group effort. This collective aspect is what has allowed us to achieve effective systems that keep organizations protected as technology and its associated threats continue to evolve. However, this shared effort also creates a shared responsibility when security breaches do happen. To what extent can your organization be held responsible for breaches in security? Check out this article to learn more about your responsibilities as an organization. At Kirkpatrick Consult Limited, we want to ensure your organization is properly protected at every level. Contact us to learn more.

Why bring your customers a personalized experience? Because it can save you a lot of money. At least that's what Moneris realized after integrating Dynamics 365. By integrating a robust customer relationship management platform, their agents have access to the information they need to start calls with a friendly, helpful approach, improving their customer resolution rate, and saving a substantial amount of cash. Kirkpatrick Consult Limited is adept at helping businesses like yours integrate business management solutions to create exceptional customer experiences. Contact us today to find out how we can help.

Puma is one of the world's largest sports brands. That success doesn't just apply to their apparel, it applies to their IT infrastructure, as well. In order to enable fast communication, Puma needed a cloud solution that could be easily integrated into their existing system. With Microsoft 365, they were able to do all of that and more. At Kirkpatrick Consult Limited, we can help you do the same with a suite of solutions from Microsoft. We'll help you integrate those solutions to keep the speed and ease of communication going in an otherwise chaotic time. Contact us for more information.

When Keir adopted Microsoft 365 E5, the visibility it provided immediately allowed them to detect hackers across the globe using compromised credentials to gain access to Keir's systems. They stopped over 90,000 intrusion attempts in the first month alone. Innovative systems, visibility, and ease of use enable Keir to reduce their response times to such attacks from weeks to mere hours, allowing them to spend more time growing and improving their business. What new security insights are waiting for you? Kirkpatrick Consult Limited is ready to help you find out.

As individuals, students carry within them a variety of interests and potential for multiple talents. If we encourage our students to pursue their passions, shouldn't we encourage them to pursue all of them? The tools provided through Microsoft Education can support students as they pursue a variety of interests from engineering to poetry. At Kirkpatrick Consult Limited, we want to support our students becoming both anything and everything they want. Because why shouldn't the next great work of literature come from a scientist?

What are you doing to make customers come back? It's your job to reach customers where they are and get their repeat business. That's customer loyalty and it's where your customer's true value comes from in today's market. At Kirkpatrick Consult Limited, we want you to have the tools you need to foster a strong, loyal customer base. With many customers completing their purchases online, that's where you should start the process. With a solution like Dynamics 365, reaching your customers is a whole lot easier. Contact us to learn how we can help you integrate great solutions and meet the needs of your evolving customers.

In a constant attempt to unify communications at Microsoft, they seek a perpetual state of transformation. Leveraging the advantages of cloud-based communication is one area that they have found substantial gains. Using Skype enables their employees to work remotely and encourages them to bring-their-own-device. Your business can leverage those same modern digital advantages by integrating the solutions just like Skype. At Kirkpatrick Consult Limited, we're knowledgeable in the space and can help you to transform your business. Contact us to find out how we can help.

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It is every school district's goal to provide better educational experiences for their students. That's exactly why these five school districts decided to move to Microsoft 365. Did they achieve it? You bet, and in more ways than one. Teachers were able to spend less time on administrative tasks and more time focused on student needs and improving curriculums. Districts were able to save on IT costs and affordably put more devices in students' hands, moving toward their goal of one-to-one student-to-device ratios. Most importantly, students became more engaged with their studies. Check out the full results of the study and contact us to learn more about what they could mean for your district.

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences. At Kirkpatrick Consult Limited, we want to help you integrate a solution that can do all of these things. Dynamics 365 is one such program, and we're masters at helping businesses adopt and integrate it as a customer support solution. Contact us to find out how we can help.

Are you still using that same old email platform? If so, it's probably time to upgrade. Get the most for your business by leveraging the unique opportunities that using a modern email platform can bring: access email from anywhere, on any device and keep your information safe with document access controls and remote data wipes. Avoid the maintenance and surprise expense of hardware and software costs. At Kirkpatrick Consult Limited, we know that with the right email platform, your business will free up time and money. Contact us to learn how we can help you to bring your email platform to the modern digital age.

A recent survey by the better business bureau revealed that over 23% of small businesses have experienced a cyberattack. Small businesses are often targeted because they are not prepared in the same ways as larger corporations to deal with these issues and hackers know this. Use this infographic to arm yourself with information on what techniques are used at each stage of a cyberattack and how to protect yourself at each one. At Kirkpatrick Consult Limited, we believe that no business is too small to take security seriously. Contact us to learn more about how Microsoft 365 can help protect you.

No teacher went into the profession to spend time in front of a computer! People became teachers to share knowledge and have a positive impact on students' lives. Microsoft can help them achieve this by giving valuable time back. With the efficiencies provided through Microsoft 365 tools, teachers can refocus their time and effort toward more impactful things such as one-on-one time with students, expanding their curriculum to be more inclusive, and pursuing new professional development opportunities. The result is better learning outcomes for students and greater job satisfaction for teachers. Learn more about this and other exciting benefits of Microsoft 365 in this infographic.

At Kirkpatrick Consult Limited, we're making strides to modernize our workplace and empower our customers to do the same. By 2030, millennials will make up 75% of the workforce, and businesses must continue to evolve in step with a generation that expects access and flexibility, prioritizes work-life integration, and depend on technology that will not only promote personal growth, but help them bring about change in the world. Enable your employees to stay connected and make an impact with the Microsoft Cloud and best-in-class collaboration tools like #Office365. To learn more, contact us today.