AidanKP

About AidanKP

Aidan is the director and founder of Kirkpatrick Consult Limited. He graduated with a Bachelors degree with honours in Mechanical engineering before becoming a Certified Microsoft Professional and subsequently achieving a Post Graduate Certificate in Education and Qualified Teacher Status. Aidan has been designing, coding, implementing and training on IT Solutions for over 20 years.
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February 2020

Don’t let Cloud security fall through the cracks

By |2020-02-11T18:19:37+01:00February 11th, 2020|Uncategorised|

Security is a group effort. This collective aspect is what has allowed us to achieve effective systems that keep organizations protected as technology and its associated threats continue to evolve. However, this shared effort also creates a shared responsibility when security breaches do happen. To what extent can your organization be held responsible for breaches in security? Check out this article to learn more about your responsibilities as an organization. At Kirkpatrick Consult Limited, we want to ensure your organization is properly protected at every level. Contact us to learn more.

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Customer story: Moneris and Dynamics 365

By |2020-02-11T15:06:02+01:00February 11th, 2020|Uncategorised|

Why bring your customers a personalized experience? Because it can save you a lot of money. At least that's what Moneris realized after integrating Dynamics 365. By integrating a robust customer relationship management platform, their agents have access to the information they need to start calls with a friendly, helpful approach, improving their customer resolution rate, and saving a substantial amount of cash. Kirkpatrick Consult Limited is adept at helping businesses like yours integrate business management solutions to create exceptional customer experiences. Contact us today to find out how we can help.

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Customer Story: Puma and Office 365

By |2020-02-11T13:05:30+01:00February 11th, 2020|Uncategorised|

Puma is one of the world's largest sports brands. That success doesn't just apply to their apparel, it applies to their IT infrastructure, as well. In order to enable fast communication, Puma needed a cloud solution that could be easily integrated into their existing system. With Microsoft 365, they were able to do all of that and more. At Kirkpatrick Consult Limited, we can help you do the same with a suite of solutions from Microsoft. We'll help you integrate those solutions to keep the speed and ease of communication going in an otherwise chaotic time. Contact us for more information.

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Customer Story: Kier Group PLC

By |2020-02-11T11:06:23+01:00February 11th, 2020|Uncategorised|

When Keir adopted Microsoft 365 E5, the visibility it provided immediately allowed them to detect hackers across the globe using compromised credentials to gain access to Keir's systems. They stopped over 90,000 intrusion attempts in the first month alone. Innovative systems, visibility, and ease of use enable Keir to reduce their response times to such attacks from weeks to mere hours, allowing them to spend more time growing and improving their business. What new security insights are waiting for you? Kirkpatrick Consult Limited is ready to help you find out.

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Microsoft Education: Every Student Has a Voice

By |2020-02-11T09:04:34+01:00February 11th, 2020|Uncategorised|

As individuals, students carry within them a variety of interests and potential for multiple talents. If we encourage our students to pursue their passions, shouldn't we encourage them to pursue all of them? The tools provided through Microsoft Education can support students as they pursue a variety of interests from engineering to poetry. At Kirkpatrick Consult Limited, we want to support our students becoming both anything and everything they want. Because why shouldn't the next great work of literature come from a scientist?

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THE MICROSOFT DIGITAL TRANSFORMATION SERIES Part 2: Engaging Customers

By |2020-02-05T13:00:28+01:00February 5th, 2020|Uncategorised|

What are you doing to make customers come back? It's your job to reach customers where they are and get their repeat business. That's customer loyalty and it's where your customer's true value comes from in today's market. At Kirkpatrick Consult Limited, we want you to have the tools you need to foster a strong, loyal customer base. With many customers completing their purchases online, that's where you should start the process. With a solution like Dynamics 365, reaching your customers is a whole lot easier. Contact us to learn how we can help you integrate great solutions and meet the needs of your evolving customers.

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How cloud-based PBX and PSTN save Microsoft more than $120,000 per day with Skype for Business

By |2020-02-05T11:00:18+01:00February 5th, 2020|Uncategorised|

In a constant attempt to unify communications at Microsoft, they seek a perpetual state of transformation. Leveraging the advantages of cloud-based communication is one area that they have found substantial gains. Using Skype enables their employees to work remotely and encourages them to bring-their-own-device. Your business can leverage those same modern digital advantages by integrating the solutions just like Skype. At Kirkpatrick Consult Limited, we're knowledgeable in the space and can help you to transform your business. Contact us to find out how we can help.

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The Total Economic Impact of Microsoft 365 Education: Improving student learning while reducing cost and effort

By |2020-02-04T18:05:11+01:00February 4th, 2020|Uncategorised|

It is every school district's goal to provide better educational experiences for their students. That's exactly why these five school districts decided to move to Microsoft 365. Did they achieve it? You bet, and in more ways than one. Teachers were able to spend less time on administrative tasks and more time focused on student needs and improving curriculums. Districts were able to save on IT costs and affordably put more devices in students' hands, moving toward their goal of one-to-one student-to-device ratios. Most importantly, students became more engaged with their studies. Check out the full results of the study and contact us to learn more about what they could mean for your district.

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Dynamics 365 for Customer Service – Create lifetime customers

By |2020-02-04T15:02:45+01:00February 4th, 2020|Uncategorised|

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences. At Kirkpatrick Consult Limited, we want to help you integrate a solution that can do all of these things. Dynamics 365 is one such program, and we're masters at helping businesses adopt and integrate it as a customer support solution. Contact us to find out how we can help.

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